Return policy, Warranty, Delivery Information @elalakart Made Easy

Return and Cancellation policy  – Cancellation is accepted before the order is shipped and  order can be cancelled with in 3 days of successful order is submitted

Refund Policy:Our refund policy is simple and all refunds will be processed in 48-72 hours after receiving return from customer or fault found to be at the side of elalakart.com. For refunds issue please email us at info@elalakart.com and we will be more than happy to help. The whole amount will be refunded to customer bank account of the method used at the time of payment
Products Returned – Refund 48 Hours – 72 Hours

Delivery Methods and Info: All packages will be shipped within 24 hours – 48 hours, tracking no for all packages will be emailed to customer and also SMS, elalakart.com is using more than 15 courier services to service the need of FAST DELIVERY, please email for any query regarding delivery issues. All packages are insured and protected till delivery to customer, Currently we are delivering to more than 3000 Pin Codes
Duration for the packages to be delivered in from 2-5 business days depend on location and pin code service availability, some packages can be delivered same day

Warranty Info: There is not a single product that comes without warranty all products listed on our website comes with full warranty durations and type is listed with every product, for more info for particular product warranty info can be shared thru email. In addition every products comes with elalakart Guarantee Card which looks like the link below. Warranty on products range from 1 month to 1 year upto 3 years, 5 years

elalakart Guarantee Card

Returns Info: elalakart.com got 7 days NO QUESTION ASKED return policy, Just What’s App order id to +91-9711509005 or email info@elalakart.com and our team shall respond within 24-48 hours with a proper solution to your issue this includes RTO pick up, issuing refund, replacement of product etc.

Most Important Questions

What if I have not received the product as advertised?
This will be a very serious concern in our company, very less likely it will happen, if it has happened Don’t Panic it will be solved immediately by our expert. For reference please click pictures and send to +91-9711509005 it be solved within 24 hours. Also your product is 100% insured by elalakart till it reach customer doorstep.

When my product will be shipped?
Usually same day or within 24 hours, it will be emailed to every customer, for every order to their registered email address and also the SMS for the tracking no and shipment send will be delivered to customer phone or email. Usually take 2-4 days to be delivered.

My Shipment has not arrived still showing In-Transit?
This might happen depend on the location, our team work very hard to use the best courier service for your product, currently we have more than 25 courier companies tied up with elalakart for the fastest service available. For any issue email: info@elalakart.com

Payment has been charged but I did not get any confirmation?
It might have happened due to delay in payment gateway processing, don’t worry we shall help you for the same, if you have anything like transaction no, or failure transaction no, time and date of transaction send to info@elalakart.com. Our team will get back within 24 hours

What about warranty on products where can i see and whom to contact?
All products sold thru elalakart.com will have warranty applicable these are mentioned in the terms and conditions section on www.elalakart.com product page. All products will be shipped elalakart Warranty Info. Warranty will be from days to months to years, depend on the product you have bought. Please read TERMS AND CONDITIONS section on every product, if you have still have query call +91-9711509005

I need to return my product?
This is a very important part, please understand if you return a product without any reason it is a huge loss for a company, But if you have received the wrong product, damaged product, different product, or even if just want to return please call immediately +91-9711509005 or email info@elalakart.com

How will I claim warranty?
Easy just call or email us and we shall send all the information for the same.
Is my information secured with www.elalakart.com?
100% Safe no question about it, we don’t sell, share, collaborate for any information on our customers
How do I get in touch with customer support?
Various ways Customer can be connected thru

www.elalakart.com
Plot No 520, Shri Mangal Niwas, Near Ramdas Hotel, Sector-44, Gurugram,Haryana 
info@elalakart.com
+91-9711509005

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